PRIVACY RIGHTS & DATA REQUEST PROCEDURE
You may contact SoulmateScan regarding your personal information at: support@soulmatescan.com.
Depending on the law applicable to you, you may request:
• access;
• correction;
• deletion;
• restriction;
• objection;
• portability;
• withdrawal of consent;
• information concerning automated processing;
• other rights granted by applicable law.
Verification
To protect personal information, SoulmateScan may need to verify that a request was made by the relevant person.
SoulmateScan will not request unnecessary identity documents.
Deletion of test results
Where technically available, users may delete their results from their personal account.
Users may also contact SoulmateScan to request deletion.
Test answers
Original test answers are intended to be deleted after the report-generation process.
Accordingly, once the answers have been deleted from the relevant processing systems, SoulmateScan may not be technically able to provide a copy of the original answers.
The final report may remain available for as long as necessary to provide the purchased Service, subject to applicable law.
Withdrawal of consent
Where processing relies on consent, users may withdraw that consent.
Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
Complaints
If you believe that your privacy rights have been violated, you may contact SoulmateScan first.
You may also have the right to complain to the relevant data protection authority in your country.
Response
SoulmateScan will respond within the period required by applicable law.